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  • Liese Kelly
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  • Alan Clarke
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The Bridge Consultancy
Richmond Bridge House
419 Richmond Road

020 8334 5522


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    < Show all jobs

    Posted 17/08/22

    Senior Omnichannel Strategist

    Contract type
    £65,000 - £85,000
    Wood Lane, W10
    Start date
    LA/ADV - Omni

    Our agency client has the greatest strategy team in health, working on some of the best-known healthcare brands around the world. They pride themselves on the quality of their thinking … they are their clients’ second brains they understand their business, their customers and their patients better than they themselves; they make the complex seem simple; they can craft an elegant strategic story, and they are trusted by their creative teams to bring them inspiring briefs. They are unafraid to ask the tough questions, they have the experience and the tools to help answer any challenge, they have the smarts to think flexibly for their clients, they know which hills to die on and how to create win win situations, and they always, always keep the patient in mind in everything they do.

    You will be joining the Strategy team that sits within the Advertising Discipline, focused on the art and science of inspirational brand building and communications. You will be working alongside some of delivering compelling clinical stewardship. You will be required to flex your strategic muscle to deliver responsive living communications with the PR & Policy team, and to work alongside our Clinical Trials team developing strategies for the delivery of superior patient trial experiences. You will be working with our Media Director and Publicis Health Media team to bring insights to omnichannel experiences.

    How you’ll do the job

    The key agency competencies will apply to the way you do perform this role:

    • Planning- measures performance against goals; evaluates results;
    • Customer focus- serves as a strategic partner to build, grow, and maintain profitable and long-lasting relationships
    • Collaboration- builds partnerships and works collaboratively with others to meet shared objectives
    • Drive for results- readily takes action on challenges.  Identifies and seizes new opportunities
    • Innovation- creates new and better offerings and/or ways of doing things by moving beyond the traditional ways of doing things

    What you’ll need yourself

    • Excellent understanding of Omnichannel planning and implementation
    • Experience of working with this function, delivering rollout to the pharmaceutical sector
    • Excellence in building comprehensive omnichannel plans for patients, hcps and healthcare stakeholders
    • Identifies the client business problem and looks for strategic answers to issues, complete understanding and knowledge of communications strategy, leads omnichannel and comms strategy development and leads client workshops and processes
    • Builds communications ideas and journeys based on behavioural insights, working with media, data and social teams to build omni-channel comms strategies and plans
    • Constructs a customer journey tactical plan across multi-media, with no dead ends or point of leakage


    If you are interested in this position, please email your CV to:
    .(JavaScript must be enabled to view this email address)
    Liese Kelly
    020 8334 5522