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  • Liese Kelly
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  • Alan Clarke
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The Bridge Consultancy
Richmond Bridge House
419 Richmond Road

020 8334 5522


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    < Show all jobs

    Posted 01/02/21

    Senior Account Manager

    Contract type
    £40,000 - £50,000
    Start date
    A great opportunity has arisen for an experienced Programme Manager / Senior Programme Manager to join a highly successful and market driven healthcare communications agency, based in Amersham. The agency has doubled in size in the last 2-years and in 2018 also doubled its income. They pride themselves on the quality of the work that they produce based on developing a real understanding of a brand’s priorities and how it translates into the medical education industry.  The agency’s core offerings are based in medical communications disciplines such as KOL development, advisory boards, symposia and satellite symposia planning and management, healthcare media relations, stand alone publications and a variety of bespoke, print and production projects.
    As a Senior Programme Manager you will work in a team dedicated to all aspects of defined clients’ programmes and projects; deliver projects as agreed with clients’ financial, timelines, and quality targets; take on an account team role for allocated projects where appropriate; liaise with key client / opinion leaders on a daily basis. You’ll also be responsible for identifying and developing new business development opportunities and managing and maintaining all projects from initial proposal through brief, pitch and to completion. 
    You’ll probably an Account Manager or Project Manager from another agency, preferably MedEd or a similar role within the industry . This is very much the engine room of their operation and they would need a minimum of 3 yrs for a PM and a bit more for the SPM. Their PM role differs from the traditional AM role in that it requires, and therefore teaches, much more about how they develop content for meetings. They are developing a writing team also, so their PMs don’t really do much writing, but they do like them to have perhaps a better understanding of content than AMs might. As such this role may suit an AM, who wants to become more involved in the overall delivery of programmes. We are particularly keen to see Senior Programme Managers who are at a stage in their career where they can work pretty independently of their Programme Director, and may also be ready to take a programme executive under their wing in a mentoring type role.
    Brief synopsis of the qualities required for the role:-
    Lead delivery of projects 
    Takes responsibility to deliver multiple projects (3-4) on brief, on time and on budget
    Creates working project plans to ensure timely delivery
    Ensures agency and client standards/compliance processes are consistently observed 
    Can develop/critique briefs, presentations, copy, consistent with project objectives
    Inputs into what is feasible in terms of deadlines and budgets
    Regularly reviews work process with team (up and down)
    Identifies potential issues in project delivery and develops contingency plans
    Provide input to programmes 
    Understands the brand strategy and how a med ed strategy can support it
    Understands the disease area, key brand data and competitor landscape to brief KOLs, writers/editorial team, freelancers and suppliers so that compelling content is created to meet the brand objectives
    Accurately estimate and reconcile project invoicing
    Ensures estimates and agreed specifications are in place and regularly reviews to identify any scope creep
    Ensures full financial management including reconciliations and invoicing
    Proactively identifies over/underspends with recommended solutions
    Lead work getting done through others
    Leads internal planning meetings
    Delegates work to the right people (up and down)
    Identifies pressure points and recommends/ensures that the necessary resources are in place including editorial support and freelancers
    Plan and manage client liaison
    Is trusted by the Client as the main contact for programme delivery
    Ensures daily contact with the client
    Identifies potential issues and recommends solutions
    Proactively looks at how we add value for the client
    Conduct straightforward KOL briefings
    Can engage with opinion leaders, brief them in line with programme objectives and manage their expectations 

    If you are interested in this position, please email your CV to:
    .(JavaScript must be enabled to view this email address)
    Alan Clarke
    020 8334 5522