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  • Liese Kelly
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  • Alan Clarke
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The Bridge Consultancy
Richmond Bridge House
419 Richmond Road
Twickenham
TW1 2EX

020 8334 5522

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    < Show all jobs

    Posted 20/07/22

    Client Services Manager

    Contract type
    Permanent
    Salary/Rate
    £32,000 - £40,000
    Location
    Central London
    Duration
    Permanent
    Start date
    ASAP
    Reference
    EV/AM

    Our client is a healthcare marketing, media and communications agency designed for health and wellness. Purpose-built to help their clients navigate today’s complex landscape, they’re bound by a common vision: to make Health More Human. With offices in New York, Philadelphia, San Francisco, London, Dublin, Chicago, Los Angeles, Singapore and Dubai, they partner with leading pharmaceutical, biotech, and medical device clients to deliver unparalleled levels of strategic services, creative communications, and breakthrough innovations that build richer and more effective interactions between our clients and their customers.

    They are looking for a Client Services Manager (AM) to work with their top client services team, to forge strong relationships with their clients, instilling confidence and impressing with their passion for the work they create. This enables them to become a trusted partner, supporting clients to be brave and bold. Clients trust them to develop powerful brand communications that transform human behaviours, helping grow their clients’ careers as well as their brand.

    Your role as a Client Services Manager will be to manage accounts, and Account Executives / SAEs to support client relationships to ensure the account runs smoothly and is profitable.

    You will have proven record of successful responsibility for multiples account under the direction of a senior client service lead. You possess a strong understanding of the healthcare market and have worked across several different client accounts.

    You should have a strong track record of developing and nurturing client relationships, establishing effective agency-client interactions and be able to handle, or know when to escalate, challenging client requirements. You will be able to adapt your style of communication to elicit the best response from the person you are communicating with.

    You will have the experience to suggest and implement novel and innovative solutions to client challenges, supported by your wide knowledge of tactical solutions. You will be comfortable with taking an active role in client workshops. You will be able to analyse information to be able to prevent and identify any account issues as well as lead with problem resolution where required.

    You will require at least 2 years’ experience of working in healthcare communications for this role

    So, if this sounds like something you’d be good at please respond accordingly.

     

     

    If you are interested in this position, please email your CV to:
    .(JavaScript must be enabled to view this email address)
    Alan Clarke
    020 8334 5522